Terms & Conditions

Shipping:

  1. All items will be shipped within 7 days upon receipt of payment.
  2. Items will be shipped via Standard Post. It normally takes between 15-45 business days. If you want to receive the package sooner additional shipping may apply. Please contact us before purchasing if you have additional shipping needs.
  3. We are not responsible for any delays due to customs or tax.
  4. Seller is responsible for any losses if a wrong or undeliverable address is provided.
  5. As some of the products we offer can be unusually small, some countries may not provide tracking information. This is due to the fact that some shipping companies do not provide tracking for product values of less than $25.00.

Refunds:

To qualify for a full refund you must meet the following criteria:

  1. The product must be unopened and in original packaging.
  2. The product must be damaged by fault of the store. If we send a product that doesn’t work and you have opened the package already please refer to the returns and exchanges section below.
  3. We are not responsible for mis-sized orders. We provide sufficient measurement guidelines for you to ensure you receive the correct size of clothing so if you are trying to return an item baed on a size issue we will refer you to the returns and exchanges department to ensure you receive the proper sized article.
  4. Proof of purchase must be provided to verify your information and your product.

Returns & Exchanges:

  1. All items purchased qualify for an exchange for the same item or store credit of equal or lesser value depending on the nature of the return. Unreal Offer reserves the right to deny any returns, refunds, or exchanges.
  2. If your product is genuinely damages, the wrong size, or has other problems please contact customer service to discuss the return and exchange or credit for said product.

Guarantees:

  1. We proudly offer a money back guarantee! This means that if you are not totally satisfied with your purchase you may exchange it for another item of equal or lesser value. If you have not opened the package you can return the item for a full refund. Please note: Do not send an item back without contacting customer service so that we may ensure the proper procedure is followed.
  2. We guarantee that your information will be protected. Unreal offer only works with premiere partners in our business and we strive to be the best. All information is encrypted during your purchase and no information is ever shared with anyone. We value your business and your privacy. If you have any questions or concerns regarding your information during your purchase please Contact Us and we can help solve any problems you may be experiencing.

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